Customer Service

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Customer Service

A short awareness course to help all employees understand the concept of good customer service and the possible implications of a company providing poor customer experience. This course can be a great bolt-on to your induction programme.

Duration – 1/2 Day

After completing this training you will:

  • Understand what constitutes good customer service
  • Have knowledge of the BSI Code of Practice
  • Be aware of the risks of poor customer service